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Customer Reference Questionnaire: Energy Chain

If you are using Chainflex cables only, please click here.

Are you a direct end user of igus Energy Chains or an OEM? End user OEM

End user: What is your industry?

OEM: What is your product(s)?

Which Energy Chains are you using?

How many Energy Chains do you use?

In what type of application(s) (vertical, horizontal, nested)?

Describe the application in detail:

What is the function of the Energy Chain in the application?

How long is the length of travel?

What is the speed of travel? Supported or Unsupported

What environmental conditions (dirt, heat, chemicals) does the Energy Chain face, if any?
Please indicate temperatures, chemical types, etc.

How long have you been using Energy Chain?

How much do you spend yearly on Energy Chain?

Did you replace an exsisting solution with igus Energy Chain? If so, what?

Why did you choose Energy Chain?

What are the technical benefits of Energy Chain?

What are the economic benefits of Energy Chain?

What are the production benefits of Energy Chain (time, logistics, longevity?)

Which features attracted you most?

OEM: What are the benefits to your customers?

How often do you replace Energy Chain?

If you are currently using Energy Chain only, without Chainflex cables, please stop here.

Customer Reference Questionnaire: Chainflex cables

Are you using igus Chainflex cables inside an Energy Chain? Yes No

If you answered no to the above, please explain the application where you are using Chainflex:

What is the function of the Chainflex cables in the application?

Which Chainflex cables are you using?

Did you replace other cables with Chainflex? If so, which ones?

What is the bend radius of the application?

Why did you choose Chainflex?

What are the benefits of Chainflex?

 

Do you use ReadyChain with your Chainflex cables? Yes No

If you answered yes the question above, please fill out the questionnaire below.

 

Customer Reference Questionnaire: ReadyChain

How long have you been using ReadyChain (harnessing)?

How has using ReadyChains improved your business? Check all that apply.

Increased production throughput
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Reduced manufacturing costs
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Reduced purchasing costs
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Reduced inventory
0-10% 10-20% 20-30% 30-40% 40-50% 50% or mor

Reduced quality costs
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Improved utilization of space and assetts
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Overall time savings
0-10% 10-20% 20-30% 30-40% 40-50% 50% or more

Other, please explain

How often do you order ReadyChain?

How did you previously harness your cable (in-house, harness house)?

How many cables are included?

What is the reduction of cost you have realized due to ReadyChain?

 

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