On-site support

We'll come to you

We want to put you at ease with your igus® purchase: before and after you place your order


igus® has a network of sales engineers throughout North America and around the world who are available to visit you on-site - no matter how big or small your business.

From free on-site consultations and inspections, to value-analysis visits, to traveling tradeshows, you can find out more about the free services we offer below.

igus across the world  

Free on-site support


Cut down on time spent sourcing products


We offer on-site support for your projects and inspections of your equipment or machinery whenever you need us. An igus® expert is available to review your design, inspect your application, and recommend the most effective solution at any time of year.


With our standard inventory of products available from stock, orders leave igus® within 24 hours*. On request, we can also deliver express or special delivery.


We offer this for all our product lines - cable carriers, continuous-flex cables, plain, spherical and linear bearings, and linear guide systems – even if you’re using a competitor’s products currently.

Find your local contact by clicking the link below.


igus sales engineer visit  

Free on-site value analysis visits


Cut costs: let us show you how


Saving time and money in today’s uncertain economy is vital for engineering companies.


To assist you in cutting costs, igus® offers free, on-site value analysis visits. Your local sales engineer will visit and review your application before recommending the most effective solution from a range of more than 80,000 products.


Challenge us to save you money!


Request your own traveling tradeshow


If you can't make it to any of the tradeshows igus® is exhibiting at, then why not host a traveling tradeshow at your premises?


Multiple igus® representatives are available to man a small booth on-site for one-on-one conversations in a tradeshow-type environment.


Let us know what your needs are and we can customize to suit you. There is a completely free-of-charge service.


Requirements:

    We'll need a space to set-up, for example in your cafeteria or conference room, so that we can display samples of products for you to see and play with.
    We generally ask for a one to two hour time slot to allow your engineers to visit us and view our products at their convenience.

igus travel  

Lunch 'N' Learn


Get fed and feed your brain at the same time


We'll set-up a small sample and literature display in a suitable space on your premises and supply food and beverages for you and your co-workers.


Our expert sales engineers will give a 45-minute presentation, which includes information about our different product lines and real application examples. This is followed by a 15-minute Q&A session and the opportunity to review any specific applications you may have.


If you prefer, the presentation can be tailored to address your specific design concerns and shortened according to the amount of time available.


sales engineer igus  
igus® inc.
PO Box 14349
East Providence
R.I. 02914

For immediate assistance in North America:

Call 1 (800) 521 2747
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Contacts in your location (can be on-site within 24-48 hours)

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