Our team of experienced field service technicians and inspectors work to increase the reliability and performance of energy chain applications by assisting with onsite installation, maintenance inspections and much more. Whether your application is a steel mill, port, or oil rig, igus® will deliver unmatched, continuous support. Learn more about all of our installation and inspection services below.
You can also view and download our new 2020 Orange Services brochure. It details in full our complete range of services that we offer.
Installing parts incorrectly can be a costly mistake. An igus® technician can perform a detailed inspection of all components to certify that your system is ready to run.
If you have the labor and skill to properly install your e-chain® system but need help running the job, our team can help. We offer pre-work meetings, training classes, and can check the work as it’s being performed so you can avoid any costly rework. Our team can answer questions onsite and address concerns or challenges that may arise during an installation. Or, if you’d prefer, out team can do the entire job for you.
If your system has previously failed or is showing signs of abnormal operation, our team can inspect it, identify any areas of concern and consult with you on the best way to remedy the situation. They can discuss your goals and budget and help formulate a plan that works for you.
Whether you’re tired of replacing parts, need better performance, or want to upgrade your capability by adding new technology like fiber optic, our team can help make the process easier. igus® technicians can remove your old system, plan and execute the installation of the new system, and even offer a performance guarantee.
Our team can keep track of what equipment you have and when your systems will need maintenance or replacement. They can also provide you with reports showing the current status, projected service costs and intervals of work that should be done.
Monday to Friday from 8 am - 8 pm