Thank you for your interest in our business and our websites. We take the protection of your personal data and your privacy very seriously. Hereinafter we would like to inform you about the handling of your data. The responsible party is:
PO BOX 14349
Tel.: +1 800 521 2747 / +1 401 438 2200
Fax: +1 401 438 7270
When you utilize a service by igus®, such as by using our websites or applying for a position, we will process your personal data.
We process your personal data confidentially and exclusively for the purpose that we communicate to you collecting the data. Our benchmarks for the processing of your data are the European general data protection regulation (GDPR), the German federal data protection act (BDSG) as well as any other applicable data protection provisions.
With each visit of our websites, we collect a series of general data and information, including personal data through our systems. The following data is saved within the log files of our websites:
When processing this data, we draw no conclusions on your person. There is no personal evaluation, evaluation for marketing or profiling of any kind.
The legal basis for the processing of this data is Art. 6 (1) f) GDPR. This processing of data is strictly necessary for the provision of our websites as well as to ensure the safety and stability of our systems. Within this lies our legitimate interest. There is no way of using our websites without this processing of data, meaning you have no option to object.
Your data is deleted upon exiting our websites and ending the current session. Your IP-address will be deleted within 7 days of the end of your visit.
Our website utilizes cookies. Cookies are saved on your device and then transmitted to our website. A cookie contains a characteristic string which enables a clear identification of your web browser upon repeated visit.
You many configure the handling of cookies yourself. By adjusting your browser settings, you are able to deactivate or restrict the transfer of cookies. Previously saved cookies can be deleted at any time. This can also happen automatically. When deactivating cookies on our website, this may result in you not being able to fully utilize all of our website’s features.
More in-depth information on cookies can be found in our Cookie-Policy.
We conduct user surveys on our websites. These surveys can be initiated through or feedback form or as a reaction to various user behavior such as canceling the order process. Should you choose to fill out the feedback form, the following data may be transferred to us (as entered by you):
Depending on the context of each form we may in certain cases deem some of the data listed as optional above as required if we consider it necessary for later communication.
The legal basis for the data processing is Art. 6 (1) a GDPR. We exclusively process your data for the purpose of evaluating survey results and any potential follow-up communication. To this end, we forward you data to our sub-processor Survicate.
We reserve the right of conducting matching between the data provided via surveys and our customer database Hubspot. By assigning your contact request to your customer profile, we are able to respond to your contact requests more effectively.
We operate online presences on social networks and platforms (social media presences). We regularly publish and share content, offers and product recommendations on our social media presences.
9.1 Scope of Processing
With every interaction on our social media presences, your personal data is automatically collected and stored by the operators of the respective social network for market research and advertising purposes. It cannot be ruled out that the collected data may also be processed outside the European Union. Among other things, this may make it more difficult to enforce the rights of data subjects. So-called usage profiles are created from the collected data using pseudonyms. These can be used, for example, to place advertisements within and outside the social networks that presumably correspond to your interests. For these purposes, cookies or similar technologies that record your usage behaviour are stored on your device.
We generally collect all communications, content, and other information you share with us when you visit our social media presences, such as when you post something on one of our social media presences or send us private messages. In addition, if you have an account with the relevant social network, we may see your public information, such as your username, information in your public profile, and content you share with a public audience, depending on your privacy settings.
The type, scope and purposes of the processing of your personal data in social networks are primarily determined by the operators of the social networks. For further information on data processing by the respective provider as well as your rights in this regard and options for protecting your privacy, please refer to the privacy policies of the respective provider:
If we process your personal data, you are a data subject according to art. 4 No. 1 GDPR with the following rights towards us:
Should you wish to enact one of these rights, please contact us via email@example.com.
We wish to inform you that in some cases, we may need to inquire additional information from you to confirm your identity. This is necessary to ensure that, for example, we don't hand over your data to unauthorized parties by accident.
We do not conduct any automated decision-making on our websites.
We use technical and organizational security measures to protect your personal data against coincidental or intentional manipulation, loss, destruction or access through unauthorized persons. We are continuously improving our security measures according to the state of the arts.
Our websites contain links to websites of external parties. We have no influence on and do not control if these parties comply with the applicable data protection regulations. If you believe that linked external sites violate applicable law or host otherwise inappropriate content, please let us know. We will review your notice and remove the external link if necessary. We are not responsible for the content and availability of the linked external websites.
(Last Update: April 2022)