Inquiry / Contact
igus® inc.

PO BOX 14349

East Providence

RI 02914

+1 800 521 2747
+1 401 438 7270
US(EN)

Cookie Policy

Cookie Policy

Our website utilizes cookies. Cookies are saved on your device and then transmitted to our website. A cookie contains a characteristic string which enables a clear identification of your web browser upon repeated visit.

We differentiate between strictly necessary cookies, functional cookies, targeting cookies and performance cookies.

You many configure the handling of cookies yourself. By adjusting your browser settings, you are able to deactivate or restrict the transfer of cookies. Previously saved cookies can be deleted at any time. This can also happen automatically. When deactivating cookies on our website, this may result in you not being able to fully utilize all of our website’s features. Additional information can be found on the website of your respective browser’s provider:

Google Chromehttps://support.google.com/accounts/answer/61416?hl=en
Mozilla Firefoxhttps://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safarihttps://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Internet Explorerhttps://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
Operahttps://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

Strictly necessary cookies

Strictly necessary cookies are technically required in order for our websites to function normally. Some of them ensure the technical stability of our website whereas others enable safety relevant functionalities. The usage of certain functions, such as our shopping carts and contact forms, is only made possible through the use of these cookies. 

We use this kind of cookie to improve the safety and functionality of our website and web applications. Necessary cookies do not include personal data, meaning we don’t collect any IP-addresses or other information, that may be traced back to your person. We utilize the following necessary cookies:

CookieProviderPurposeExpiration time
_dc_gtm_UA-xxxxxxxxGoogle (Tag Manager)Loads other scripts and code unto a page.Session
__cf_bmHubspotIdentifies bot traffic.1 day
ASP.NET_SessionIdigusMaintain any anonymous user session of the server.Session
AuthTokenigusUsed to keep you logged in with your myigus account.Session
CookiesInfoigusUsed to operate the cookie banner.180 days
Global_SessionIdigusHolds a collective session-ID for all webserver applications.Session
iglidur_cookieigusEnables the functionality of the iglidur product finder1 day
serverigusIdentifies the web server for the load balancer.Session
tokenigusIncludes various session information, such as session ID, language, and the number of items in the shopping cart.Session
force-proxy-streamSalesforceMakes sure that client requests reach the same proxy host and are more likely to receive contents of the cache. (livechat-feature)1 hour
force-streamSalesforceIs used to forward server requests. (livechat-feature)1 hour
languageSalesforceIdentifies the user language. This is necessary to esure that translations of custom features function properly. (livechat-feature)Session
sfdc-streamSalesforce Is used for routing server requests within the Salesforce-infrastructure. (livechat-feature)3 hours

We will not use any data collected through strictly necessary cookies for the creation of user profiles.Through the use of strictly necessary cookies, we intend to simplify the use of our website to you. Some functions on our website can not function without these cookies. These cookies require us to be able to identify your browser even when switching sites. 

Google Tag Manager

Our website utilizes cookies by Google Tag Manager by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Tag Manager implements tags on our website and triggers other tags. When triggering tags, Google may process your personal data in the process. Particularly the following personal data is processed by Google Tag Manager:

  • Online IDs (including cookie IDs)
  • IP-address

The purpose of Google Tag Manager is to easily and simply implement various sets of code and services on our website as well as to optimize loading times of various services.Should you have disabled individual tracking services, that will also apply to all applicable tracking tags implemented through Google Tag Manager.
 

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Google while using our websites, you have the option to fully deactivate Google Tag Manager. To do so, you must deactivate Google Tag Manager in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Google as well as your rights and options for protecting your privacy can be found within Google's privacy policy under: https://policies.google.com/privacy. Further information on your privacy settings can be found under: https://safety.google/privacy/privacy-controls/. You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites. Due to the tags set by Google Tag Manager it is possible that, as a result of your user behavior prior to visiting our website, such as setting your Google cookie preferences or clicking on an ad, additional cookies will be set that persist as you visit our website. These cookies will not be listed within this cookie policy.

Hubspot

Our website utilizes cookies by Hubspot by provider HubSpot, Inc., 25 First Street, Cambridge, MA 02141 USA ("Hubspot"). Hubspot is a CRM- and marketing platform which we use for managing contacts as well as to create newsletters, landing pages and forms on our website. The largest portion of the cookies set by Hubspot is used to analyse website activity with the goal of being able to assign each contact a product interest. Hubspot also sets cookies for security purposes, such as for identifying bot traffic.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Hubspot while using our websites, you have the option to fully deactivate Hubspot. To do so, you must deactivate Hubspot in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Hubspot as well as your rights and options for protecting your privacy can be found within Hubspot's privacy policy under: https://legal.hubspot.com/privacy-policy.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Salesforce Live Agent

Our website utilizes cookies by Salesforce Live Agent by salesforce.com, inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. („Salesforce“). Salesforce uses cookies to enable a direct conversation via real-time chat on our website. The contents of the chat are processed for the purpose of responding to your request.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Salesforce while using our websites, you have the option to fully deactivate Salesforce Live Agent. To do so, you must deactivate Salesforce Live Agent in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Salesforce as well as your rights and options for protecting your privacy can be found within Salesforce's privacy policy under: https://www.salesforce.com/uk/company/privacy/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

OneTrust

Our website utilizes cookies by OneTrust by provider OneTrust LLC, 1200 Abernathy Rd NE, Sandy Springs, GA 30328 ("OneTrust"). OneTrust is used to operate the cookie banner and to manage user consent to the usage of cookies.

The legal basis for the processing of data is Art. 6 (1) f GDPR.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to OneTrust while using our websites, you have the option to fully deactivate OneTrust. To do so, you must deactivate OneTrust in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by OneTrust as well as your rights and options for protecting your privacy can be found within OneTrust's privacy policy under: https://www.onetrust.com/privacy/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Functional cookies

Functional cookies, similarly to strictly necessary cookies, serve the operation of the website. What differentiates them from strictly necessary cookies is that they aren’t a requirement for the use of the website. These cookies are used to offer additional functionality and personalization. They can be set by us as well as third parties whose services we use on our website. They often save user preferences to improve the overall user experience on the website. We utilize the following functional cookies:
 
CookieProviderPurposeExpiration time
VISITOR_INFO1_LIVEGoogle (Youtube)Set by Youtube to calculate user bandwidth.180 days
_sl_ping_markerigusSupports site functionality1 day
bcookieLinkedInIdentifies user browser. Meant to prevent abuse of LinkedIn systems.2 years
bscookieLinkedInMarks logged in users verified by two factor authentification.2 years
langLinkedInSaves language settings for LinkedIn services.Session
li_gcLinkedInSaves cookie settings for LinkedIn services.2 years
lidcLinkedInFacilitates the selection of a data centre.1 day
liveagent_invite_rejected_5732X000000Gr8iSalesforceManages the users livechat-preferences.Session
personalization_idTwitterEnables Twitter integration and sharing capabilities.2 years

YouTube

We have embedded content on our websites via the video platform service YouTube. Youtube is a service of and provided by Youtube LLC ("YouTube"), 901 Cherry Ave., San Bruno, CA 94066, USA. Youtube LLC is a subsidiary of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The implementation of YouTube is achieved by embedding so-called "iframes" on our websites. 

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Google while using our websites, you have the option to fully deactivate YouTube. To do so, you must deactivate YouTube in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Google as well as your rights and options for protecting your privacy can be found within Google's privacy policy under: https://policies.google.com/privacy. Further information on your privacy settings can be found under: https://safety.google/privacy/privacy-controls/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

LinkedIn

Our website utilizes cookies by LinkedIn by provider LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). Cookies set by LinkedIn serve the purpose of allowing us retrace when users arrive on our website through an ad set by LinkedIn.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to LinkedIn while using our websites, you have the option to fully deactivate LinkedIn. To do so, you must deactivate LinkedIn in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by LinkedIn as well as your rights and options for protecting your privacy can be found within LinkedIn's privacy policy under: https://www.linkedin.com/legal/privacy-policy.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Targeting cookies

Targeting cookies allow for targeted ads. They can be set through our website through our advertising partners. They may be used to create a profile of your interests and display ads that are relevant to these interests. They don’t save personal information but are based on unique identifiers of your web browser as well as your device. Disabling these cookies will result in you seeing fewer targeted ads.

CookieProviderPurposeExpiration time
1P_JARGoogleShows users relevant advertisements and prevents the same ads from being shown too many times.1 month
GPSGoogleDisplays relevant advertisement for users.Session
IDEGoogleDisplays Google ads outside of Google services1 year
NIDGoogleDisplays Google Ads within Google services for logged out users.6 months
_uetsidMicrosoft (Bing Ads)Displays relevant advertisement for users.1 day
_uetvidMicrosoft (Bing Ads)Saves and tracks user sessions across multiple websites.16 days
MUIDMicrosoft (Bing Ads)Microsoft user identification cookie for Bing Ads.1 year


The legal basis for the processing of your data through targeting cookies is your consent as of article 6 (1) a GDPR.

Google Ads

Our website utilizes cookies by Google Ads by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Ads displays online advertisements on our behalf. When analysing your user behaviour, Google may process your personal data. Particularly the following personal data is processed by Google Ads:

  • Online IDs (including cookie IDs)
  • IP-address

The purpose of Google Ads is to advertise towards users for which our products are deemed potentially relevant, based on a number of criteria set prior. User behavior is tracked to evaluate the effectiveness of these ad campaigns.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Google while using our websites, you have the option to fully deactivate Google Ads. To do so, you must deactivate Google Ads in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Google as well as your rights and options for protecting your privacy can be found within Google's privacy policy under: https://policies.google.com/privacy. Further information on your privacy settings can be found under: https://safety.google/privacy/privacy-controls/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Bing Ads

Our website utilizes cookies by Bing Ads by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Bing Ads displays online advertisements on our behalf.

The purpose of Bing Ads is to advertise towards users for which our products are deemed potentially relevant, based on a number of criteria set prior. User behavior is tracked to evaluate the effectiveness of these ad campaigns.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Microsoft while using our websites, you have the option to fully deactivate Bing Ads. To do so, you must deactivate Bing Ads in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by LinkedIn as well as your rights and options for protecting your privacy can be found within Microsoft's privacy policy under: https://privacy.microsoft.com/en-US/privacystatement.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Performance cookies

These cookies allow us to count website visits and user sources for the purpose of measuring and improving the performance of our website. They allow us to determine which specific pages are more and less popular than others and help understand the flow of user traffic. Any data collected through these cookies is anonymised. If you disable these cookies, we will be unable to determine when or how you used our website. We utilize the following performance cookies:

CookieProviderPurposeExpiration time
locAddThisStores location data.13 months
uvcAddThisTracks usage of addthis.com services.1 day
_fbpFacebookTracks and records user sessions across multiple websites.3 months
_gaGoogleDistinguishes separate users.2 years
_ga_<container-id>GoogleMaintains measurable sessions.2 years
_galiGoogleDocuments, which links are clicked on a site.30 seconds
_gcl_auGoogleIncludes a randomly generated user ID.90 days
_gidGooglesee "_ga"1 day
IDEGoogleIncludes a randomly generated user ID for user identification.1 year
rollupgaGoogleAssigns users a randomly generated number as a client identificator. This is included in every site request and is used to calculate visitor, session and campaign data for analytics reports.2 years
rollupga_gidGoogleSee "rollupga"1 day
specificgaGoogleSee "rollupga"2 years
specificga_gidGoogleSee "rollupga"1 day
_gaexpGoogle (Optimize)Saves IDs for experiments and sessions for A/B tests.86 days
YSCGoogle (Youtube)Registers a unique ID to create statistics on which videos on Youtube the user has seen.Session
__hsscHubspotTracks sessions. This is used to determine if Hubspot needs to increment the session number and timestamp in the __htsc cookie.Session
__hssrcHubspotThis cookie is set when the session cookie is changed to determine if the user has reset their browser.Session
__hstcHubspotMain cookie for user tracking. Includes domain, UTK, time of first, last and current visit and session number.1 year
hubspotutkHubspotTracks the users identity. This is used when forwarding the contents of a form to Hubspot to prevent the creation of duplicate contact profiles.390 days
lfuuidLeadForensicsTracks individual session on the website to create statistical data across multiple visits.10 years
AnalyticsSyncHistoryLinkedInSaves the timestamp for the identification of a LinkedIn member.30 days
UserMatchHistoryLinkedInSynchronizes the LinkedIn Ads ID.30 days
mf_[session]MouseflowIdentifies browser sessionSession
mf_userMouseflowIdentifies returning users90 days
BrowserId_secSalesforceIdentifies the user browser.1 year
_MGZ_Uberflip AnalyticsDistinguishes sessions of separate usersSession
_ufasUberflip AnalyticsSets a randomized ID for user identification1 hour
_ufavUberflip AnalyticsSee "_ufas"1 year
pdf_eventUberflip AnalyticsDistinguishes users for legacy metrics.1 year
ufentryUberflip AnalyticsUsed to determine a user's entry time to the Uberflip platform, to calculate various data points in legacy metrics.30 minutes

Facebook

Our website utilizes cookies by Facebook by provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025 ("Facebook"). Cookies set by Facebook serve the purpose of allowing us to track if a user arrived on our websites through clicking an ad set by Facebook.

The legal basis for the processing of data is Art. 6 (1) a GDPR.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future. Should you not agree with the transferral of your data to Facebook while using our websites, you have the option to fully deactivate Facebook. To do so, you must deactivate Facebook in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Facebook as well as your rights and options for protecting your privacy can be found within Facebook's privacy policy under https://www.facebook.com/policy.php?ref=pf.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Google (Analytics & Optimize)

Our website utilizes cookies by Google Analytics by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics is an analytics tool that allows as to track user behaviour, such as how much time users are spending on which pages or through which sources they arrived on our website. We use this data in order to improve the user experience, optimize advertising campaigns and identify technical issues with the website.

Google Optimize is a tool for A/B tests. It allows us to display different versions of the same content to different users and then evaluate how the content changes affect user behaviour. This is used to improve the user experience.

The legal basis for the processing of data is Art. 6 (1) a GDPR.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Google while using our websites, you have the option to fully deactivate Google Analytics & Optimize. To do so, you must deactivate Google Analytics & Optimize in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Google as well as your rights and options for protecting your privacy can be found within Google's privacy policy under: https://policies.google.com/privacy. Further information on your privacy settings can be found under: https://safety.google/privacy/privacy-controls/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.

Lead Forensics

Our website utilizes cookies by Lead Forensics by provider Lead Forensics, 4 Old Park Lane, Mayfair, London W1K 1QW ("Lead Forensics"). Lead Forensics is used to track user behavior on our website, similarly to other analytics software such as Google Analytics. It is additionally used to retrieve company information. This is done through the process of reverse-business-IP-tracking. This process includes implementing a small tracking code on our website which enables us to identify the (strictly corporate) static IP-addresses of users on our website.

The legal basis for the processing of data is Art. 6 (1) a GDPR.

Right of Revocation
You have the right to revoke your consent at any time without reasoning with effect for the future.
Should you not agree with the transferral of your data to Lead Forensics while using our websites, you have the option to fully deactivate Lead Forensics. To do so, you must deactivate Lead Forensics in your browser settings (see above). This may inhibit some of the functions on our websites.


Further information regarding data processing by Hubspot as well as your rights and options for protecting your privacy can be found within Lead Forensics's privacy policy under: https://www.leadforensics.com/privacy-policy/.

You are under no obligation to provide your personal data, neither legally nor contractually. However, you choosing not to provide us with your personal data may inhibit the functionality of our websites.



The terms "igus", "Apiro", "chainflex", "CFRIP", "conprotect", "CTD", "drylin", "dry-tech", "dryspin", "easy chain", "e-chain", "e-chain systems", "e-ketten", "e-kettensysteme", "e-skin", "e-spool", "flizz", "ibow", "igear", "iglidur", "igubal", "kineKIT", "manus", "motion plastics", "pikchain", "plastics for longer life", "readychain", "readycable", "ReBeL", "speedigus", "triflex", "robolink", "xirodur", and "xiros" are legally protected trademarks of the igus® GmbH/ Cologne in the Federal Republic of Germany and where applicable in some foreign countries.

igus® GmbH points out that it does not sell any products of the companies Allen Bradley, B&R, Baumüller, Beckhoff, Lahr, Control Techniques, Danaher Motion, ELAU, FAGOR, FANUC, Festo, Heidenhain, Jetter, Lenze, LinMot, LTi DRiVES, Mitsibushi, NUM,Parker, Bosch Rexroth, SEW, Siemens, Stöber and all other drive manufacturers mention in this website. The products offered by igus® are those of igus® GmbH