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It can sometimes take a few minutes to find the right spare part. This often requires the help of technical details, data sheets and instructions. If these documents are not available, the time required is prolonged many times over.
With AI-supported spare part recognition of igus, a spare part can be identified quickly and easily. The spare part is delivered via mobile devices, e.g. smart phone or tablets, identified directly on site. The goal is to reduce the search time and always get the right spare part. In addition, you get the right information about the product and with one click you are forwarded directly to the right online shop, where you can make an enquiry or place an order.
Note: The spare parts recognition from igus only works for selected energy chains, linear guides and plain bearings. The service is constantly being expanded for other products.
In three steps to the right spare part
"As an employee in a production company, I know that production line downtime due to a lack of spare parts can cause high costs. But the igus solution provides a quick remedy: Just send a photo of the component to igus with your smartphone or tablet. Our AI will identify the part accurately. The order service can then be set in motion to reduce downtime and the associated costs. Tedious searching through documentation and product catalogues is now a thing of the past. Try it out or share this tip with your colleagues in maintenance!"